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    Empowered

    Ordinary People, Extraordinary Products

    By Chris Jones, Marty Cagan

    Published 12/2020



    About the Author

    Marty Cagan is a distinguished product management expert and founder of the Silicon Valley Product Group. With a career spanning roles at top technology companies like Hewlett-Packard, Netscape Communications, and eBay, Cagan has been at the forefront of product innovation and development. His experience and insights are widely sought after, making him a leading voice in the field of product management. Chris Jones, co-author of Empowered, brings over 25 years of experience in building and leading product teams. Jones has contributed significantly to the development of new product categories and holds multiple patents, demonstrating his expertise in both consumer and enterprise markets.

    Main Idea

    Empowered: Ordinary People, Extraordinary Products delves into the secret behind the consistent innovation seen in top tech companies like Amazon, Apple, Google, Netflix, and Tesla. The authors argue that these companies' success is not merely due to hiring exceptional talent but is rooted in how they empower their teams to tackle challenging problems and innovate. The book provides a blueprint for transforming traditional, hierarchical organizations into empowered product teams, focusing on leadership, coaching, and a strong product vision to drive innovation and business success.

    Table of Contents

    1. Empowered Product Teams
    2. The Role of Product Leadership
    3. Coaching for Innovation
    4. Staffing and Recruitment
    5. Creating a Compelling Product Vision
    6. Developing a Product Strategy
    7. Business Collaboration
    8. Transforming the Organization

    Empowered Product Teams

    Empowered product teams are a core element in leading tech companies, distinguishing them from their competitors. Unlike traditional "feature teams" that are tasked with building specific features, empowered product teams are given problems to solve. These teams have the autonomy to decide how best to solve these problems, fostering an environment of creativity and innovation. The authors emphasize that empowered teams are not just about building products; they are about building products that customers love and that align with business goals.

    • Empowered teams operate with a deep understanding of customer needs and business objectives.
    • They consist of cross-functional members, including product managers, designers, and engineers.
    • The teams are held accountable for delivering results rather than just completing tasks.

    This approach shifts the focus from output to outcomes, encouraging teams to think critically about how to create real value for customers. The empowerment of these teams is crucial for driving innovation, as it allows them to explore new ideas, experiment, and learn from failures without the constraints of rigid hierarchies.

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