Stop Workplace Drama

About the Author

Marlene Chism is a renowned communications consultant, professional speaker, and author. She is the founder of the Stop Your Drama methodology, an eight-step process designed to help managers and small-business owners identify and eliminate barriers that hinder team productivity and cohesion. Chism's extensive experience includes working with prestigious organizations such as NASA and McDonald's. Her programs focus on transforming workplace dynamics to foster a drama-free, productive environment. Chism is also the creator of Attitude Builders, a teleseminar program tailored for busy managers seeking effective staff development solutions without the hassle of extensive preparation.

Main Idea

In her book, Stop Workplace Drama: Train Your Team to Have No Complaints, No Excuses and No Regrets, Marlene Chism presents a comprehensive strategy to eliminate workplace drama. She identifies common issues such as gossip, power struggles, and poor team coordination, which can drain an organization's productivity and effectiveness. Chism introduces an eight-step methodology that focuses on breaking through negative thinking, establishing healthy boundaries, seeking viable opportunities, and taking responsibility for one's actions. The book provides practical solutions to create a positive, drama-free workplace that maximizes potential and boosts morale.

Table of Contents

• Introduction: We Don't Do Drama Here
• Clear the Fog
• Identify the Gap
• Tell Yourself the Truth
• Reinvent and Realign
• Stop Relationship Drama
• Master Your Energy
• Release Resistance
• Become a Creator
• Conclusion: No Complaints, No Excuses, No Regrets

Introduction: We Don't Do Drama Here

The introduction sets the stage by highlighting the high costs associated with workplace drama, including turnover rates and lost productivity. Chism points out that most people try to fix symptoms rather than addressing the core issues. She emphasizes the importance of recognizing the difference between "the drama" (the situation) and "your drama" (your reaction to it).

"Life is not about waiting for the storms to pass. It is about learning to dance in the rain." - Vivian Greene

Chism introduces the concept that while one may not be able to control every situation, they can learn to manage their reactions. This ability to navigate through challenges is crucial for leaders who aim to foster a drama-free work environment.