The EQ Difference

About the Author

Adele B. Lynn is a respected author and consultant specializing in emotional intelligence, mentoring, and building trust in the workplace. With a profound understanding of human behavior and emotions, she has dedicated her career to helping individuals and organizations harness the power of emotional intelligence to improve their lives and work environments. Lynn is also the author of The Emotional Intelligence Activity Book, which offers practical exercises for developing emotional intelligence skills. Her insights and methodologies have made significant contributions to the field, making her a sought-after speaker and consultant. In The EQ Difference, Lynn provides a comprehensive guide to understanding and applying emotional intelligence in various aspects of life, particularly in professional settings.

Main Idea

The core message of The EQ Difference is that emotional intelligence (EQ) is a crucial asset for personal and professional success. Unlike material wealth or physical health, emotional intelligence offers lasting benefits that can enhance our quality of life. Emotional intelligence involves the ability to manage our emotions and relationships effectively, allowing us to live in alignment with our values and intentions. By developing EQ, individuals can achieve greater self-awareness, self-control, empathy, social expertness, personal influence, and mastery of purpose and vision. Lynn presents a structured approach to cultivating these skills, emphasizing that emotional intelligence is essential for thriving in today's complex and dynamic world.

Table of Contents

• Part I: Emotions - The Fuel of Life
  • The Connection Among Behavior, Feelings, and Performance
  • The Mystery of Human Behavior
  • The Dance Between Values and Emotions
  • The Way We Are Wired
  • Why Hijacking Occurs
  • Emotions: What Are They?
  • Rewiring for Greater Performance and to Live Our Intentions
• Part II: Training Your Self-Coach
  • The Doorway to Emotional Intelligence
  • The Self-Coach: Your Self-Awareness Partner
  • Seven Steps to Emotional Intelligence for the Self-Coach
• Part III: Five Areas of Emotional Intelligence at Work
  • Self-Awareness and Self-Control at Work
  • Empathy at Work
  • Social Expertness at Work
  • Personal Influence at Work
  • Mastery of Purpose and Vision at Work

Part I: Emotions - The Fuel of Life

The Connection Among Behavior, Feelings, and Performance

Emotional intelligence is the ability to manage ourselves and our relationships so we can live our intentions. Emotions significantly impact our behavior and performance. For example, positive emotions such as gratitude can enhance our productivity and relationships, while negative emotions like anger can hinder our effectiveness. Understanding this connection allows us to channel our emotions constructively in the workplace and beyond.